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They were great. Responded quickly to my call. Met my Wife provided a quote on the spot, explained the quote and the work that would be preformed and made recommendations on options available to us. Met with me at work to discuss the project. Showed up the day they said they would and finished when they said they would. Project was complete and other than the new roof you would never know they were here.
As a new homeowner, I was warned, when it comes to undertaking home renovation projects, never expect to meet your budget or stay within timelines. Thankfully, this wasn't the case with Christian Brothers!! Our new roof and gutters were installed, as promised, and there was never any back and forth about the estimate. After we moved in and met our new neighbors, they even commented about how dedicated the roofing crew was, arriving early and staying late to get the job done on time, as promised. Ryan was very accessible during the installation, available to answer any questions we had. We were thrilled to find that our yard was cleaned up after, which left one less thing for us to worry about on moving day. Would hire them in a heartbeat for siding and windows!
Christian Brothers was one of three Angie's List companies that I invited to bid. The bid was competetive, but more importantly, I was very impressed with the professionalism of the project manager, Ryan, in preparing a very clear and detailed proposal with appropriate options. He did not try to up-sell me. However, he did take the time to point out some issues regarding our attic ventilation. He calculated square footage in the attic and the current ventilation area. He took the time to go inside the attic to inspect. This led to his suggestion that our problem with ice dams in the past might well be related the incorrect ventilation. Our other bidders did not check any of this. I researched Ryan's suggestion with several online sources that appeared to be credible, and they all agreed with his suggestions. The cost for the additional work, included in the total bid, was very reasonable.
All of the work was done exactly per the bid proposal with no damage to our home. Ryan came out the day after the job was completed and spent about an hour inspecting and checking the cleanup. The final price exactly matched the bid. Overall, I am very pleased.
We did not make our decision based on low bid. We based our decision on confidence in the contractor and our belief that the quality of work would be good. At the same time we were definitely cost conscious, We ended up with quality, professional work at a very, very fair price. Great experience and we love the roof, as much as one can love a roof.
This company was amazing....and most of all it was due to my salesman, Joe Horn. His two crews were professional, quite, clean and respectful. This was an extremely difficult & very large job and I feel I was very blessed to have picked them and given a salesman like Joe Horn. I'm not easy to please but they handled it 100%! I will continue to recommend them and would absolutely use them again.
The job you did for us was clearly above all expectations. Because ''to err is human'' usually means numerous mistakes are made on any construction or repair work, I can usually find a long list of items to complain about. This time it was different! From beginning to end, your work was truly first rate in every detail
Christian Brothers did everything as they said they would. Installation crew was prompt, they worked hard and did a great job cleaning up. New roof looks great and pleased how the process went. Highly recommend using Christian Brothers.
Scott was prompt, responsive and very professional. Scott worked very hard to make sure we were satisfied customers.
My experience with Scott Horstmann can be summed up in one phrase: First Class. When I needed a new roof for my home, I did what most people do - I called three different companies who were referred to me by friends. Unlike the other two estimators, Scott took the time to show me exactly what I was buying and how it worked. I can honestly say that I wouldn't trust anyone other than Scott for my roofing needs. You will not be disappointed!
“Christian Brothers Roofing was one of 5 companies we had quote a complete tear-off of a wood roof for replacement with a new Timberline roof. Ryan set up a time to come and look over the job and showed up as promised. He spent 30 minutes climbing on the roof and inspecting all aspects of the job. He then spent 10 to 15 minutes in his truck working up his quote. The next 15 minutes were spent explaining every detail of the print-out he provided us. The written quote showed in detail all the materials that would be used, the way the job would proceed and the benefits of that process. Christian Brothers was not the lowest price at first glance but when we considered the add-ons of the other quotes that Christian Brothers included in their total job price they were within $50 of the low bid.
Because of weather the job couldn't start when originally promised but did start within a day. The job was done as promised and completed within the time frame promised. Clean up was done quickly and efficiently and the crew was gone before we knew they were finished. Ryan was on the job site several times during the process and came back several days after completion to do a walk-around with us and see if we had any questions or concerns.
We feel Christian Brothers was an excellent choice and would recommend them, and Ryan, to all needing a new roof.”
Thank you Bob for you kind words!